24/7 EMERGENCY Call 1-833-CEC-4911

Covid-19 Response


Covid-19 Faqs and Message

FAQs

Is Caldwell Electrical Contractors providing electrical services during the pandemic?
Yes. Electrical contractors are considered an essential business. Caldwell Electrical Contractors, Inc has always prided itself at being responsive to the needs of our customers and employees, and – now more than ever – we’re reinforcing that commitment.

What sanitizing procedures do you take?
We are taking every precaution to keep our office; our equipment and our vehicles clean and sanitized.

  • We are keeping human contact to a minimum, employing virtual meetings and work-from-home capabilities where possible.
  • All employees have been issued face masks and gloves.
  • Any employee who is ill or caring for a sick family member is required to stay home.
  • We are closely following guidance from the Centers for Disease Control and Prevention (CDC) regarding hand hygiene and respiratory etiquette.
  • The employees servicing our customers are equipped with hand wipes and sanitizer and are required to wash hands upon entering customers’ businesses and when leaving customers’ businesses.

What can I expect while interacting with Caldwell Electrical Contractors?

  • Please don’t be alarmed or offended if we ask you if anyone in your business is ill or has visited high-risk virus areas; we simply need to protect our workers and their families. In fact, we ask that you let us know this in advance.
  • Please understand that we have adopted a “no handshake policy.”
  • Please let us know in advance if there are any specific instructions or policies that you’ve personally put in place for COVID-19 so that we can cooperate with your needs.
  • We are making every attempt to meet our customers’ needs and will continue to be diligent in maintaining the highest level of customer service in the industry.

What can I expect if I need emergency electrical service during the pandemic?
Although interactions, protective equipment including material and equipment safety is elevated, we continue to deliver the same emergency service to our communities. Please call us 24/7 1-833-CEC-4911

When will I know if my electrical issue is important enough to call for emergency service?
Safety is our number one concern. Please call us 24/7 1-833-CEC-4911

Our Customer Message

Caldwell Electrical Contractors, Inc: CARING FOR OUR COMMUNITY

Dear Valued Client,

Caldwell Electrical Contractors, Inc is committed to the safety and well-being of our community. This dedication guides us as we face the difficult challenge of responding to the Coronavirus (COVID-19).

Rest assured, we are making every attempt to continue business as usual, while also maintaining our company’s commitment to protect the health and safety of our customers and our employees and their families. With that, you can call Caldwell Electrical Contractors, Inc with confidence in knowing that:

  • We are taking every precaution to keep our office; our equipment and our vehicles clean and sanitized.
  • We are keeping human contact to a minimum, employing virtual meetings and work-from-home capabilities where possible.
  • All employees have been issued face masks and gloves.
  • Any employee who is ill or caring for a sick family member is required to stay home.
  • We are closely following guidance from the Centers for Disease Control and Prevention (CDC) regarding hand hygiene and respiratory etiquette.
  • The employees servicing our customers are equipped with hand wipes and sanitizer and are required to wash hands upon entering customers’ businesses and when leaving customers’ businesses.

When working with Caldwell Electrical Contractors, Inc, here are some things you can expect:

  • Please don’t be alarmed or offended if we ask you if anyone in your business is ill or has visited high-risk virus areas; we simply need to protect our workers and their families. In fact, we ask that you let us know this in advance.
  • Please understand that we have adopted a “no handshake policy.”
  • Please let us know in advance if there are any specific instructions or policies that you’ve personally put in place for COVID-19 so that we can cooperate with your needs.
  • We are making every attempt to meet our customers’ needs and will continue to be diligent in maintaining the highest level of customer service in the industry.

Thank you for your patience during this difficult time. Obviously, this is a quickly evolving situation, and we are adapting our responses as needed. Stay tuned to our website caldwellelectric.com and our Facebook page https://www.facebook.com/CaldwellElectricalContractors for ongoing updates.

Caldwell Electrical Contractors, Inc has always prided itself at being responsive to the needs of our customers and employees, and – now more than ever – we’re reinforcing that commitment.

With best wishes for your health and safety,

Daniel Caldwell